Shipping policy

Shipping Policy

At NOOR E CHASHM, we aim to deliver your order safely and on time. Please read our shipping policy carefully before placing an order.

We currently offer nationwide shipping across Pakistan.

Orders are processed within 24–48 hours after confirmation.
Orders placed on Sundays or public holidays are processed on the next working day.
Our team may contact you via call or WhatsApp to confirm your order before dispatch.

Delivery times may vary due to weather conditions, courier delays, or unforeseen circumstances.

Cash on Delivery is available across Pakistan.
Please ensure someone is available at the delivery address to receive and pay for the order.
Kindly keep the exact cash amount ready at the time of delivery.

Please make sure your shipping address and contact number are correct.
If a delivery fails due to an incorrect address, unreachable phone number, or customer unavailability, the order may be cancelled.

Refusal of orders without a valid reason may result in:

We appreciate responsible ordering.

If your order arrives damaged or incomplete, please contact us within 24 hours of delivery.
Provide order details and clear pictures for quick resolution.

For shipping-related queries, feel free to contact us:

NOOR E CHASHM reserves the right to update this shipping policy at any time without prior notice.